WATCH AND LEARN - How to Use a Video Camera Watch



Please see below our top tips on how to use and wear your video camera watch. Should you have any questions, please contact your Programme Coordinator or email shopper@prosight.org. 




Step 1: You will need to place your SD card into the video camera, the camera won’t turn on otherwise. 


Step 2: You will see in your instructions that you have 3 buttons, K1,K2, K3, Hold K1 for 3 seconds, the watch will vibrate and a pink light will show up on the side of the camera.


Step 3: The pink light means you’re in Standby mode, once you’re ready to record, press K1 and the camera will vibrate 3 times and flash red. Once the vibrations have finished, this means you’re recording.


Step 4: Once you’ve completed your video shop, simply press K1 and it will return to Pink Standby mode.


Step 5: Your shop is complete, the camera will turn off after 5 minutes in standby mode. 


Top Tips: 

  • The front of the camera watch must be facing the staff member or your viewpoint for the majority of your shop. We understand you may need to move your arm/wrist but, please remember to go back to the natural position.
  • The camera will not tilt. Once you’ve chosen your arm position, you will need to follow this through for the whole shop. If you do tilt, the video will need to be edited before upload.
  • The video will record in 10-minute timeframes. If your shop goes on for longer than the said time, you will need to merge the video together.


Have you read the ARTICLE - How to Become a Platinum Shopper.
Click here to check it out: ARTICLE - How to be a Platinum Shopper



You can also view other more top tips, FAQs and how-to guides in our Shopper Academy.

Log in to your Open Opportunities page here to view available mystery shop assignments near you.


If, after viewing the Shopper Academy you still need support please contact your Regional Programme Coordinator at shopper@proinsight.org or call 0203 0954954. We'd also love to know if this article was helpful or could do with some work so please do use the thumbs up/down buttons below!


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