The reporting feature available on our platform allows you to run detailed and in-depth reports on your mystery shops and audits. The reports break down the mystery shop data into easy to read graphs and spreadsheets.

The portal url is

After logging into the portal, click on the reports portal tab at the top of the screen.

You should then run a filter so you can only view reports on the mystery shops/audits that you require.

Once you have defined your filters, you can then run reports. The most common reports are:

1. Rank by Locations with Time - this is a typical league table which shows change over time.

2. Rank by Locations with Sections - this table shows how certain sections within the mystery shops or audits have changed over time.

3. Survey Scores by Locations - this will give you a full breakdown of every question within the survey.