Proinsight

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Trial FAQs 0

Shared files 0

Premium features 0

Your documents 0

Deleted files 0

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General FAQs 11

• WATCH AND LEARN - How to use the Proinsight Call Recording System
• ARTICLE - Doing Mystery Shops Beyond Your Area
• ARTICLE - Increasing your Chance of Being Assigned a Mystery Shop
• ARTICLE - How Do I Delete my Account with Proinsight?
• ARTICLE - I Am Unable To Login / I have Forgotten My Password

View all 11

Shopper App Assistance 3

• WATCH AND LEARN - How Do I Download and Login to the App?
• WATCH AND LEARN - How Do I Complete App Setup?
• WATCH AND LEARN - How Do I Complete and Submit a Mystery Shop on the App??

New to Mystery Shopping 5

• PRINTABLE CHECKLIST - Mystery Shopping Steps for Beginners
• WATCH AND LEARN - Introduction to Mystery Shopping.
• ARTICLE - Where Has My Work Gone - Saving your Survey Regularly
• WATCH AND LEARN - How To Apply For Mystery Shopping Assignments
• ARTICLE - How Do I Change the Due Date or Planned Date of my Assignment?

Questions on Shopper Pay and Expenses 4

• ARTICLE - Finding your Pay Statements for Doing your Tax Return
• Article - How to Deal with Expenses for your Mystery Shops
• ARTICLE - When Do I Get Paid for My Completed Mystery Shops?
• ARTICLE - What Do I Do If I Am Not Paid for a Mystery Shop that I have Completed?

Writing Up Your Mystery Shops 3

• PRINTABLE CHECKLIST for Completing Mystery Shop Survey Forms
• ARTICLE - Writing your Thoughts and Feelings in Mystery Shops
• ARTICLE - Shopper STARS - Our Shopper Grading System

Video Mystery Shopping 6

• WATCH AND LEARN - Setting the time/date on the Video Watch Camera
• WATCH AND LEARN - How to Use the LawMate PV-500 Neo Pro
• WATCH AND LEARN - How to Use the Covert Camera Glasses
• WATCH AND LEARN - How to Use Covert Camera Smart Watch (Video)
• WATCH AND LEARN - How to Use Covert Camera Smart Watch (Video & Audio)

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Before Becoming a Mystery Shopper 0

Shopper Client Referral Scheme 1

• Shopper Client Referral Scheme

Shopper Tips 0

Shopper STARS Grading Support Videos 5

• Proinsight Shopper Academy - STARS Grading Support - Spelling and Grammar
• Proinsight Shopper Academy - STARS Grading Support - Timeliness
• Proinsight Shopper Academy - STARS Grading Support - Attachment Quality
• Proinsight Shopper Academy - STARS Grading Support - Recall & Accuracy
• Proinsight Shopper Academy - STARS Grading Support - Storytelling

Moving Around the Client Portal 8

• WATCH AND LEARN - Introduction to the Client Area
• WATCH AND LEARN - How Do I Find a Mystery Shop?
• WATCH AND LEARN - Introduction to Reporting: How Do I Run Reports?
• WATCH AND LEARN - How do I Access Receipts on the Proinsight Platform?
• ARTICLE - How Do I Use The Filters On The Client Portal?

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Logging in and using the Analytics App 1

• WATCH AND LEARN - How Do I Log in and Use the Proinsight Client Analytics App?

The Reports We Recommend 3

• ARTICLE - The League Table
• The Section Breakdown
• ARTCLE - The Question Overview

Auditing 4

• ARTICLE - How Do I Create An Audit?
• WATCH AND LEARN - How Do I Download the App and Login?
• WATCH AND LEARN - How Do I Complete App Setup?
• WATCH AND LEARN - How Do I Complete & Submit Audits?

Action Planning 3

• ARTICLE - Introduction to Action Planning
• ARTICLE - How Do I Find And Complete an Action Plan?
• ARTICLE - How Do I Sign Off an Action Plan?