Moving Around the Client Portal
This article is a basic introduction to the client portal which will explain what each of the tabs means and how the portal can be used. 1. Hom...
Thu, 13 Jun, 2019 at 1:50 PM
This is an instruction guide on how to download a particular mystery shop from the client portal. 1. Once you have logged in, click the 'My...
Thu, 13 Jun, 2019 at 1:51 PM
The reporting feature available on our platform allows you to run detailed and in-depth reports on your mystery shops and audits. The reports break down the...
Thu, 13 Jun, 2019 at 1:52 PM
In some cases it may be important to access certain images on the client platform. This is a straightforward process which can be done by any user with a...
Thu, 13 Jun, 2019 at 1:53 PM
The filtering system within the client area can be used to find a mystery shop with ease or to filter which mystery shop data you would like to sample wh...
Mon, 18 Mar, 2019 at 11:18 AM
This article contains a video which shows you how to access your Net Promoter Score from the Proinsight Portal. 1. Once you have logged into th...
Thu, 13 Jun, 2019 at 2:08 PM
Once logged into the portal, head over to ‘Mystery Shop Explorer’ to find the mystery shop you would like to appeal. Once you have clicked onto the myste...
Mon, 6 Mar, 2023 at 4:27 PM