Welcome to Proinsight: Your New Adventure Starts Here!

So you’ve just joined the Proinsight mystery shopper community… amazing choice.
Whether you're a total newbie or a seasoned sleuth, you’re now part of a buzzing, friendly, fun-focused network of people who love discovering what makes customer experiences really tick.

Think of this as your official welcome party — minus the confetti, plus everything you need to hit the ground running!

✨ Why Shoppers Love Being Part of Proinsight

 Flexibility That Fits Your Life

Your mystery shopping journey is exactly that — yours.
Earn a little (£10), earn a lot (£1,000), or anything in between. Fit assignments around your day, your job, your hobbies, or your Netflix marathons. No pressure. No fuss. Just opportunities when you want them.

 A World of Assignments, All at Your Fingertips

Today a retail visit, tomorrow a restaurant review, next week an online or phone assignment.
From local brands to national favourites, leisure venues to lifestyle services — you’ll never run out of something new, interesting, or downright fun to try.

 Support That’s Actually Helpful

We know the best mystery shoppers are confident, informed, and supported.
That’s why we created the Shopper Academy, built step-by-step onboarding, and offer clear guidance on every assignment. You’re never flying solo.

Getting Started: Your First Steps to Mystery Shopping Success

1. Log Into Your Shopper Portal

This is your mission HQ. Browse assignments, apply, track progress, and manage everything from one simple spot.

2. Complete Your Profile

A full profile = better, more tailored assignments. Easy win.

3. Browse the Assignment Boards

Filter by location, type, or category.
Found something you fancy? Apply with your planned date and a quick note on why you’re the perfect match.

4. Watch for Approval

Assignments that get the green light will appear in your My Assignments tab (plus you’ll get a confirmation email).

5. Complete the Assignment

Follow the brief, use the guidance tools, give us your best insights, and submit your report.
Simple, structured, satisfying.

6. Get Paid + Level Up

Fees are listed upfront — and yes, longer or more complex assignments often pay more.
Consistent, high-quality work helps you climb the ranks towards Platinum Status, unlocking perks like self-assign privileges.
Shoppers love this bit. A lot.


Check out the full process below!



Pro Tips for Becoming a Proinsight Pro

  • Spend time in the Shopper Academy — it’s full of skills, tips, and insider know-how.
  • Check in early each week — this is when shiny new assignments often appear.
  • Keep active — regular assignments = higher tiers + more opportunities.

 

Ready to Start Your First Mystery Mission?

Your next step is just a click away:
Log in and explore your first assignment today!

We’re thrilled to have you on board and can’t wait to see the insights you uncover.
 Here’s to the beginning of your Proinsight adventure!