Proinsight

General FAQs 11

• WATCH AND LEARN - How to use the Proinsight Call Recording System
• ARTICLE - Doing Mystery Shops Beyond Your Area
• ARTICLE - Increasing your Chance of Being Assigned a Mystery Shop
• ARTICLE - How Do I Delete my Account with Proinsight?
• ARTICLE - I Am Unable To Login / I have Forgotten My Password

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Shopper App Assistance 3

• WATCH AND LEARN - How Do I Download and Login to the App?
• WATCH AND LEARN - How Do I Complete App Setup?
• WATCH AND LEARN - How Do I Complete and Submit a Mystery Shop on the App??

New to Mystery Shopping 5

• PRINTABLE CHECKLIST - Mystery Shopping Steps for Beginners
• WATCH AND LEARN - Introduction to Mystery Shopping.
• ARTICLE - Where Has My Work Gone - Saving your Survey Regularly
• WATCH AND LEARN - How To Apply For Mystery Shopping Assignments
• ARTICLE - How Do I Change the Due Date or Planned Date of my Assignment?

Questions on Shopper Pay and Expenses 4

• ARTICLE - Finding your Pay Statements for Doing your Tax Return
• Article - How to Deal with Expenses for your Mystery Shops
• ARTICLE - When Do I Get Paid for My Completed Mystery Shops?
• ARTICLE - What Do I Do If I Am Not Paid for a Mystery Shop that I have Completed?

Writing Up Your Mystery Shops 3

• PRINTABLE CHECKLIST for Completing Mystery Shop Survey Forms
• ARTICLE - Writing your Thoughts and Feelings in Mystery Shops
• ARTICLE - Shopper STARS - Our Shopper Grading System

Video Mystery Shopping 6

• WATCH AND LEARN - Setting the time/date on the Video Watch Camera
• WATCH AND LEARN - How to Use the LawMate PV-500 Neo Pro
• WATCH AND LEARN - How to Use the Covert Camera Glasses
• WATCH AND LEARN - How to Use Covert Camera Smart Watch (Video)
• WATCH AND LEARN - How to Use Covert Camera Smart Watch (Video & Audio)

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Shopper Client Referral Scheme 1

• Shopper Client Referral Scheme

Shopper STARS Grading Support Videos 5

• Proinsight Shopper Academy - STARS Grading Support - Spelling and Grammar
• Proinsight Shopper Academy - STARS Grading Support - Timeliness
• Proinsight Shopper Academy - STARS Grading Support - Attachment Quality
• Proinsight Shopper Academy - STARS Grading Support - Recall & Accuracy
• Proinsight Shopper Academy - STARS Grading Support - Storytelling