Enter your search term here...
New support ticket
Check ticket status
Shopper App Assistance
WATCH AND LEARN - How Do I Download and Login to the App?
WATCH AND LEARN - How Do I Complete App Setup?
WATCH AND LEARN - How Do I Complete and Submit a Mystery Shop?
WATCH AND LEARN - How to use the Proinsight Call Recording System
ARTICLE - Doing Mystery Shops beyond Your Area
ARTICLE - Increasing your Chance of Getting a Mystery Shop that You Have Applied For
ARTICLE - How Do I Delete my Account with Proinsight
ARTICLE - I Can't Login/ I have Forgotten my Password
See all 6 articles
New to Mystery Shopping
PRINTABLE CHECKLIST - Mystery Shopping Steps for Beginners
WATCH AND LEARN - Introduction to Mystery Shopping.
ARTICLE - Where Has My Work Gone - Saving your Survey Regularly
WATCH AND LEARN - How Do I Use Open Opportunities?
ARTICLE - How Do I Change the Due Date of My Assignment/ Planned Date of Visit
Questions on Shopper Pay and Expenses
ARTICLE - Finding your Pay Statements for Doing your Tax Return
WATCH AND LEARN - How to Deal with Expenses for your Mystery Shops
ARTICLE - When Do I Get Paid for My Completed Mystery Shops?
ARTICLE - What Do I Do If I Am Not Paid for a Mystery Shop that I have Completed?
Writing Up Your Mystery Shops
PRINTABLE CHECKLIST for Completing Mystery Shop Survey Forms
WATCH AND LEARN - Writing your Thoughts and Feelings in Mystery Shops
ARTICLE - Determining the Quality of your Mystery Shopping Reports
Video Mystery Shopping
WATCH AND LEARN - How to Use a Video Camera Watch
Help Desk Software