ARTICLE - Where Has My Work Gone - Saving your Survey Regularly

If you do have a long report to write, please ensure you are saving your progress regularly - i.e. every 5 minutes. Otherwise, if a session has been inactive for too long, your session will time out, you will be logged out and your work will not be saved. To save your work, scroll down to the bottom of the survey and Click Save. Please see the screenshot below.

Proinsight's top tip is to fill out any long written answers in a word document first, copy and paste them in at the end, then submit your assignment. This will reduce the risk of you losing your hard work if anything happens!

Have you read the ARTICLE - How to Become a Platinum Shopper.
Click here to check it out: ARTICLE - How to be a Platinum Shopper

You can also view other more top tips, FAQs and how-to guides in our Shopper Academy.

Log in to your Open Opportunities page here to view available mystery shop assignments near you.

If, after viewing the Shopper Academy you still need support please contact your Regional Programme Coordinator at or call 0203 0954954. We'd also love to know if this article was helpful or could do with some work so please do use the thumbs up/down buttons below!

Make sure you stay up to date by following us on social media. You'll be the first to know about new opportunities, tips, info on clients and whats going on in the Proinsight team world.

Click the links below to head to our social pages.