This is the 'Survey Scores Across Locations' Report.


The 'Survey Scores Across Locations' report can be used to view your mystery shop results in a question by question format. Of the basic reports it is one of the most thorough as it gives survey results broken down into 'Total Score,' 'Section Score' and 'Question Score' and can be used for more targeted analysis on which questions could be improved. It also shows how the questions affect the overall scores of sections and mystery shops as a whole.

This screenshot of a sample report explains what the information within the report means.



More information on how to filter reports can be found in the article: How can I filter my reports?