ARTICLE - When Do I Get Paid for My Completed Mystery Shops?

All mystery shop assignments that you carry out with Proinsight are paid on a monthly basis. In order to be eligible for payment, your survey must be approved by our Quality Control team, before it is passed on to the client and this must be done by the final day of the month. Provided this is done, you will be paid on the 15th of the following month. So for example, if you complete an assignment (and it reaches the client) in January, you will be paid on the 15th of February.

In order to be paid, you will need to make sure that your bank details are up to date in your Proinsight account. To do this, go to 'Account Settings' -> 'My Profile'.

Then go to 'More' and then click 'Next' in the bottom right corner, until you see your bank details.

You will then need to keep clicking 'Next' until you see the 'Save' option at the end.

Have you read the ARTICLE - How to Become a Platinum Shopper.
Click here to check it out: ARTICLE - How to be a Platinum Shopper

You can also view other more top tips, FAQs and how-to guides in our Shopper Academy.

Log in to your Open Opportunities page here to view available mystery shop assignments near you.

If, after viewing the Shopper Academy you still need support please contact your Regional Programme Coordinator at or call 0203 0954954. We'd also love to know if this article was helpful or could do with some work so please do use the thumbs up/down buttons below!

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