ARTICLE - How Do I Change the Due Date or Planned Date of my Assignment?
The short answer: as a mystery shopper, you can’t change the visit date yourself—sorry! ?
If something comes up and you’re unable to complete your visit as planned, don’t worry. Just give us a call on 020 3095 4954 or email us at shopper@proinsight.org. Let your Fieldwork Manager know when you’re available to complete the visit, and we’ll do our best to help.
Please note that visit deadlines are usually set by the client, so in many cases they can’t be changed. This may mean the assignment needs to be removed from your account. However, once you get in touch, we’ll always let you know what your options are.
Thanks for your flexibility—and for being a great shopper!
Have you read the ARTICLE - How to Become a Platinum Shopper.
Click here to check it out: ARTICLE - How to be a Platinum Shopper
You can also view other more top tips, FAQs and how-to guides in our Shopper Academy.
Log in to your Open Opportunities page here to view available mystery shop assignments near you.
If, after viewing the Shopper Academy you still need support please contact your Regional Programme Coordinator at shopper@proinsight.org or call 0203 0954954. We'd also love to know if this article was helpful or could do with some work so please do use the thumbs up/down buttons below!
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