ARTICLE - How Do I Delete my Account with Proinsight?
Proinsight will always respect your wishes, including deleting your account if you’ve asked us to do so — and we’re genuinely sorry to see you go if that’s what you’ve decided. You’ve been a valued part of our community, and we truly appreciate the time and effort you’ve shared with us.
If you’re leaving because of emails or notifications, you might not need to close your account at all. You can easily turn off our emails while keeping your account active for the future, just in case you’d like to return.
To stop receiving emails, simply:
Go to Account Settings (the icon in the top right corner) →
Select Settings: Notifications →
Set all three options to Disabled and click Update.
That way, you can enjoy a quieter inbox while keeping your account open — and if you ever want to come back, we’ll be right here waiting for you.
If you’re certain that you’d like to delete your account, you can do this at any time by going to:
Account Settings (the icon in the top right corner) →
Privacy Dashboard →
Select “Request Erasure from Proinsight.”
Once your request is submitted, our team will take care of everything for you. Your data will be handled securely and in line with our privacy policy, and you won’t receive any further communications from us.
We’re sorry to see you go, but we completely respect your choice — and if you ever decide to return in the future, you’ll always be welcome back.
IMPORTANT: IF YOU HAVE SUBMITTED A REQUEST TO BE ERASED FROM THE PROINSIGHT DATABASE, THEN ALL OF YOUR DETAILS WILL BE DELETED, THIS WILL INCLUDE ANY PREVIOUS COMPLETED JOBS AND ANY OUTSTANDING PAYMENTS. SO PLEASE ENSURE YOU ARE FULLY PAID BEFORE DOING SO.
Have you read the ARTICLE - How to Become a Platinum Shopper.
Click here to check it out: ARTICLE - How to be a Platinum Shopper
You can also view other more top tips, FAQs and how-to guides in our Shopper Academy.
Log in to your Open Opportunities page here to view available mystery shop assignments near you.
If, after viewing the Shopper Academy you still need support please contact your Regional Programme Coordinator at shopper@proinsight.org or call 0203 0954954. We'd also love to know if this article was helpful or could do with some work so please do use the thumbs up/down buttons below!
Make sure you stay up to date by following us on social media. You'll be the first to know about new opportunities, tips, info on clients and whats going on in the Proinsight team world.
Click the links below to head to our social pages.
