ARTICLE - I Am Unable To Login / I Have Forgotten My Password

If you have forgotten your password, please click on the 'Forgot Password?' link below the username and password entry fields. If you believe that your password is correct and you are still unable to login, please contact us on 020 30954954 or email us at and we can give you any help you require.

Have you read the ARTICLE - Increasing Your Chance of Being Assigned a Mystery Shop?
Click here to check it out: ARTICLE - Increasing Your Chance of Being Assigned a Mystery Shop

You can also view other more top tips, FAQs and how-to guides in our Shopper Academy.

Log in to your Open Opportunities page here to view available mystery shop assignments near you.

If, after viewing the Shopper Academy you still need support please contact your Regional Programme Coordinator at or call 0203 0954954. We'd also love to know if this article was helpful or could do with some work so please do use the thumbs up/down buttons below!

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