ARTICLE - How to Become a Platinum Shopper



Our Platinum Shoppers are our most trusted shoppers. You're given the ability to 'self-assign' a range of assignments to yourself when they become available. This removes any time required to apply for assignments and means you do not have to wait to hear back from your Programme Coordinator.

To become and remain a Platinum Shopper, you must: 

  • Have completed 10 assignments or more 
  • Have a Shopper Grading of over 80%
  • Have had no previous 'invalid shops' (this can be shopper errors, client appeals, quality errors)
  • Have completed at least 1 assignment in the last 3 months 

To maintain your Platinum Shopper status, you must: 

  • Ensure you meet all of the above criteria 
  • Set 'planned dates' on your account for your assignments 
  • Never allow your assignments to go 'overdue' 


When becoming a Platinum Shopper you will be required to take a 'pre-platinum' test to ensure you are eligible. Once this is completed (the pass mark is 100%) you will be ready to go! 


Our Programme Coordinator team will allocate and remove Platinum Shopper status on a monthly basis, so in order to make sure you keep the status, make sure you stick to the above requirements!


Have you read seen our PRINTABLE CHECKLIST - Mystery Shopping Steps for Beginners?
Click here to check it out: PRINTABLE CHECKLIST - Mystery Shopping Steps for Beginners



You can also view other more top tips, FAQs and how-to guides in our Shopper Academy.

Log in to your Open Opportunities page here to view available mystery shop assignments near you.


If, after viewing the Shopper Academy you still need support please contact your Regional Programme Coordinator at shopper@proinsight.org or call 0203 0954954. We'd also love to know if this article was helpful or could do with some work so please do use the thumbs up/down buttons below!


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