ARTICLE - How to Become a Platinum Shopper


Platinum Shoppers are the elite group within our mystery shopping community — the reliable, the consistent, the detail-driven, and yes… the trusted.

If mystery shopping had VIP lounge access, this would be it.

As a Platinum Shopper, you’ll unlock the ability to self-assign a wide range of assignments the moment they go live. No waiting for approvals. No application queues. No suspense. Just instant access.

If you like your mystery shopping efficient, smooth, and completely on your terms, Platinum is where you want to be.


How to Earn Platinum Status

Think of this as your “Platinum Pathway.” To qualify, you’ll need to meet all of the following:

  • Complete 10 or more assignments

  • Achieve a Shopper Grading above 80%

  • Avoid any invalid shops (this includes shopper errors, client appeals, or quality issues)

  • Complete at least one assignment in the last 3 months

Hit those marks and you’re well on your way to joining the Platinum club.


How to Keep Your Platinum Status

Earning Platinum is great — keeping it is even better.

To remain a Platinum Shopper, you must:

  • Continue to meet all criteria listed above

  • Always set planned dates for your assignments

  • Never let an assignment go overdue

Consistency is key. Think of Platinum as a gym membership — you’ve got to keep showing up to keep the perks.

Monthly Reviews

Our Fieldwork Managers review performance monthly and will allocate or remove Platinum status accordingly.

So if you want to keep your shiny badge, make sure you stay active, stay accurate, and keep those standards high.




You can also view other more top tips, FAQs and how-to guides in our Shopper Academy.

Log in to your Open Opportunities page here to view available mystery shop assignments near you.


If, after viewing the Shopper Academy you still need support please contact your Regional Programme Coordinator at shopper@proinsight.org or call 0203 0954954. We'd also love to know if this article was helpful or could do with some work so please do use the thumbs up/down buttons below!


Make sure you stay up to date by following us on social media. You'll be the first to know about new opportunities, tips, info on clients and whats going on in the Proinsight team world.


Click the links below to head to our social pages.