Article - How to Decline a Mystery Shop
If you are no longer able to do a mystery shopping assignment after having been assigned it, then you must 'Decline' it in your Proinsight account. This will mean your Programme Coordinator is aware and can then schedule it with another shopper. We understand that plans sometimes change, so this might be unavoidable, but making a habit of declining shops will definitely affect the likelihood of being selected for other assignments.
To 'Decline' a mystery shop, go to 'My Assignments'.
You will then see a list of all of the mystery shops that you are due to do, so find the one that you are no longer able to complete. Next, click the three 'dots' on the right-hand side. Then click 'Decline'.
In the comment box that follows, write in the reason that you are no longer able to complete the assignment and submit it. If you are unsure about anything, please speak to your Programme Coordinator before you decline a shop.
Have you read the ARTICLE - How to Become a Platinum Shopper.
Click here to check it out: ARTICLE - How to be a Platinum Shopper
You can also view other more top tips, FAQs and how-to guides in our Shopper Academy.
Log in to your Open Opportunities page here to view available mystery shop assignments near you.
If, after viewing the Shopper Academy you still need support please contact your Regional Programme Coordinator at shopper@proinsight.org or call 0203 0954954. We'd also love to know if this article was helpful or could do with some work so please do use the thumbs up/down buttons below!
Make sure you stay up to date by following us on social media. You'll be the first to know about new opportunities, tips, info on clients and what's going on in the Proinsight team world.
Click the links below to head to our social pages.
