Writing Up Your Mystery Shops

ARTICLE- Your Mystery Shopping Checklist
ARTICLE- Your Mystery Shopping Checklist Once you’ve submitted your mystery shop report, it doesn’t just disappear into the void—oh no. It heads strai...
Sat, 18 Apr, 2026 at 6:51 PM
ARTICLE - Writing your Thoughts and Feelings in Mystery Shops
ARTICLE - Writing your Thoughts and Feelings in Mystery Shops As a shopper, it’s normal to feel unsure about what to include when completing your sur...
Fri, 8 May, 2026 at 2:42 PM
ARTICLE - Shopper STARS - Our Shopper Grading System
ARTICLE - Shopper STARS - Our Shopper Grading System *Please note that we made a change to the way we score Timeliness following feedback from our shop...
Fri, 8 May, 2026 at 2:43 PM
The Use of AI in Writing Reports - Shopper Policy
AI Usage Policy for Mystery Shoppers At Proinsight, we recognise that AI can be a valuable tool to support our Mystery Shoppers. From improving the clar...
Fri, 8 May, 2026 at 2:45 PM
Edit Your Photographs / Image Attachments in your Survey
What You'll Need This For:  We know that sometimes you'll want to, or need to, redact your images. This may be because of personal preference to ...
Fri, 8 May, 2026 at 2:44 PM
ARTICLE- How to Describe Staff Members on a Mystery Shop
At Proinsight, our job is to help clients understand what’s really happening on their front line — and that starts with you. One of the most valuable piece...
Fri, 27 Mar, 2026 at 3:26 PM